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    • CommentAuthorBeastieboy
    • CommentTimeJul 17th 2008
     
    If you've read Mes' thread mine is pretty much the same. I logged on today to find my account banned for exploitation of the economy. On my main character I had around 25kg and another 8kg in items, all of which have been made and bought honestly. The only difference is I had another 20 characters across 20 servers I had been playing with. None of them had over 1000g yet, but when you start from no money it takes a bit of work to get up into the hundreds of gold. Nevertheless having 20 accounts is not against the rules and neither is playing the auction house with all of them. I've already sent an email, being as nice as I could as an appeal (located below).

    Dear WoWAccountAdmin,

    In response to being banned from World of Warcraft on the account ________ I must say I am very surprised. To my knowledge I have done nothing that violates your terms and conditions. It was said that I was banned for "exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation." I fail to see how purchasing items and reselling them for a profit is "exploitation." According to your website located at http://us.blizzard.com/support/article.xml?articleId=20224&rhtml=true it says "Any activities not intended by game design which affect the economy, the client, player characters or the world itself have a tremendous negative impact on the potential enjoyment for all players. The effects of these activities take many forms including a bloated game economy, server instability, and allowing unauthorized access to accounts, computers, and player data." I cannot believe that anything I have done had "a tremendous negative impact on the potential enjoyment for all players." I've never bloated the economy on any server, the items I've sold were never more than their market value. Please tell me how my success with the auction house is having a such a bad effect on other players? I've not once gotten a complaint from anyone about how I was ruining their fun.

    I understand that Blizzard wishes to provide a fair playing field for all its customers and that you get what you work for. This is why I am so confused as to why you have banned my account. It's not like everything just fell in my lap, I've had to work for it too. Isn't what the game is all about? Whoever works the hardest gets the farthest ahead?

    I must plead you unban my account, I've been with World of Warcraft since day 1 and losing this account would surely mean losing me as a customer for good.

    Thank you for your time,
    <my name>

    Should anyone have the same problem feel free to use anything you see here in your appeal.

    So what I'm asking is, do you think having the excess accounts did me in as a possible gold seller? And also if you see this Mes, could you please tell me what you sent to them to get feldeprecor unbanned?

    Thanks
    • CommentAuthorVaugn
    • CommentTimeJul 18th 2008
     
    Oh, no. Another awful event.

    Please keep us informed what happens to your account.
    • CommentAuthormattbnr
    • CommentTimeJul 18th 2008
     
    im glad i don't make that much i have about 5k so they don't even look at me
    • CommentAuthorKinesia
    • CommentTimeJul 22nd 2008
     
    The thing is I know a guy personally who's at the gold cap and still playing, so just a lot of money isn't the issue.
    No idea what it _is_ that is triggering their ire though.

    Good luck!
    • CommentAuthortestleK
    • CommentTimeJul 22nd 2008 edited
     
    I think its fully the idea that you may be involved in gold selling, they probably have a bunch of things that trigger flags to go off and when enough flags hit they ban. Its conceivable that someone whom has done nothing wrong could toggle enough flags and thus during a review of the banning (when contested) they simply say 'oops'

    edit:

    re: So what I'm asking is, do you think having the excess accounts did me in as a possible gold seller?

    I have several accounts and have not been banned as of yet and move LARGE sums of gold between them all... but who knows it could come my way one day :P
    • CommentAuthorBeastieboy
    • CommentTimeJul 24th 2008 edited
     
    Good news, my account has been reinstated. I got a reply today (Thursday) saying they have lifted the ban. The AccountAdmin said in his email that some unauthorized party had accessed my account. I'm not sure how that's possible as I've never downloaded anything that would have compromised my account. I'm running a virus scan right now and I'll edit this post once I log in to see if everything is still there.
    • CommentAuthorRockSlice
    • CommentTimeJul 24th 2008
     
    That's good news.

    Unfortunately, you don't need to have downloaded something bad. Make sure you have a good firewall (as well as good antivirus), and of course, keep your password long (10+ characters is good)
    • CommentAuthormattbnr
    • CommentTimeJul 24th 2008
     
    i actually had a program that would rate your password as you would type it and the longer it got with the more characters/symbols you used the better it rated it.
    • CommentAuthorBeastieboy
    • CommentTimeJul 24th 2008
     
    Ok so I've scanned and found no viruses, changed my account password, and after logging in everything seems to be fine. No gold or items missing from any of my accounts. I'm starting to wonder if that's just a default response they send out when they screw up.

    Anyway, thanks to everyone for your concern and advice.
    • CommentAuthormes
    • CommentTimeJul 25th 2008
     
    probably.
    •  
      CommentAuthorHirsute
    • CommentTimeJul 25th 2008
     
    Either of you use a G15 keyboard?
    • CommentAuthorBeastieboy
    • CommentTimeJul 25th 2008 edited
     
    Nope, I use the keyboard on the laptop. Oh, and as of 12 minutes ago I have been rebanned. I wonder what the hell is going on over at blizzard.
    • CommentAuthormattbnr
    • CommentTimeJul 25th 2008
     
    ive heard of people getting banned for the g15 keyboard as the "scan engine" bliz uses picks it up as a bot program.
    •  
      CommentAuthorNechckn
    • CommentTimeJul 25th 2008
     
    Beastieboy,

    Rebanned? Too bizarre... Did they give even a vague portion of the TOS or EULA as the reason for the re-instatement or for this new ban?

    Hope it works out,

    Nikk :shades:
    •  
      CommentAuthorGobaresch
    • CommentTimeJul 25th 2008
     
    Posted By: mattbnrive heard of people getting banned for the g15 keyboard as the "scan engine" bliz uses picks it up as a bot program.


    Can't believe this. I am using it all the time...
    •  
      CommentAuthorHirsute
    • CommentTimeJul 25th 2008
     
    Know that if you're using the keyboard to automatically generate a keypress repeatedly without you doing anything, this *is* against the TOS. I don't know if Blizz can detect it, but if they can, they likely will ban for it.
    • CommentAuthorRockSlice
    • CommentTimeJul 25th 2008
     
    They may not be able to detect that your keyboard is different, but they almost certainly can check for the configuration program's presence
    • CommentAuthorBeastieboy
    • CommentTimeJul 30th 2008
     
    The reban was for the same reason as the first one "exploitation of the warcraft economy" the only thing different was the person who sent the email (Valcar). Just kind of sucks cause the day my account was reinstated I resigned with my credit card. Still waiting on a reply from them, my guess is I'll know by Thursday.
    •  
      CommentAuthorNechckn
    • CommentTimeJul 30th 2008
     
    BeastieBoy,

    Well, best of luck with it- please let us know if you think of anything or if you are provided with any relatively "firm" reasons.

    Thank you,

    Nikk :shades:
    • CommentAuthorAnrDaemon
    • CommentTimeJul 31st 2008
     
    Heh... guess why it is so easy to kill WoW economy?

    1. No item damage when dying in pvp. (No item loss = no money sink = inflation)
    2. Too few players per realm. (like 10 times less than it should be, for PvP realms at least)
    3. The "binds when ..." items.
  1.  
    Unbanned again, they said again that my account was accessed by an unauthorized party. Nothing was stolen from my account so I'm guessing they think that since occasionally i log in from my girlfriend's house that it was actually some kind of hacker.
    • CommentAuthorAnrDaemon
    • CommentTimeAug 1st 2008
     
    It's... silly... unban reason does not link to ban resolution in any way...
  2.  
    i'm very interested in topics like this where people are screwed by blizzard. i'm often told to stfu for talking about stuff like this, and stop crying, i must be guilty, etc. i feel more people need to speak their mind about this stuff, but sadly, you cant talk about it on the official forums, which is where it would count the most (where blizzard would see it).

    i was recently banned from the forums for "posting a link to a SUSPECTED keylogger", and after several emails i got the ban lifted. they said "links that have .cz are notorious for containing keyloggers, so it was understandable why you were banned". understandable? how so? its called investigating/checking, and they didn't do it. i am 90% sure blizzard doesn't review reported posts on their forums, but rather has a system set up so that if you're reported for the same thing by x number of people, its automatic. so basically, bans are in the hands of kids who love to report without evidence. i'm hoping they dont have any automatic system setup in the game like this.

    they also need a damn phone number to call for this stuff too. "but 90% are guilty and blizzard would lose money by providing phone support for these people"? too damn bad, not every support line for every company in the world makes them money, its called customer support for a reason.
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