Norganna's AddOns

Congratulations. You're in the right place to help us make Auctioneer better by reporting bugs and problems. Before you make a new post, though, please read and follow the guidelines below.

Step 1

Regardless of what it might say elsewhere on these forums, IRC, or the Internet:
Do not add anything to JIRA unless you are asked to do so by a developer.

Step 2

Always be sure you have the latest version before posting a bug report, particularly if you are using a preview version, since we tend to update these frequently. Please note that our site will often have a more recent version than what you might find on other AddOn sites (e.g. Curse, WowUI, etc.). Please be sure to grab the latest here, from our site, at the link I just listed.

Step 3

Always search the forums for existing threads dedicated to your bug before posting a new one. There is a search tab in the header of all forum pages: please use it. Make sure you read all the stickies at the top of the support forum as well - we keep lots of important information there for you to read prior to posting.

Step 4

Please tell us what you were doing (or trying to do) when the error occurred.

Step 5

Please post the FULL error message, including addon list. If you don't, we will ask for it. [Cutting and pasting the data from your Swatter.lua file is better than nothing, but it's much harder to read - please try to grab the error from in-game, if possible.] If your problem isn't an error, per se, you can still help us out by typing "/run foo()" and pasting that fake error report here for us.

Step 6

If it is helpful, please take screenshots showing both the manifestation of any problems, and the options you have set which seem relevant to the problem. Screenshots can be uploaded to http://dlftw.com/ . Do not forget to grab the resulting URL, copy it, and paste it into your post here on the forums or on IRC.

Thanks!